Code of Ethics

This Code of Ethics is a set of principles to provide guidelines in our professional conduct with our clients, colleagues and community.  As a member of the National Association of Professional Organizers, I pledge to exercise judgment, self-restraint and conscience in my conduct in order to establish and maintain public confidence in the integrity of NAPO members and to preserve and encourage fair and equitable practices among all who are engaged in the profession of organizing.

Clients Working Relationships:

• I will serve my clients with integrity, competence, and objectivity, and will
  treat them with respect and courtesy.

• I will offer services in those areas in which I am qualified and will
  accurately represent those qualifications in both verbal and written
  communications.

• When unable or unqualified to fulfill requests for services, I will make
  every effort to recommend the services of other qualified organizers
  and/or other qualified professionals.

• I will advertise my services in an honest manner and will represent the
  organizing profession accurately.

Confidentiality:

• I will keep confidential all client information, both business and personal,
  including that which may be revealed by other organizers.

• I will use proprietary client information only with the client's permission.

• I will keep client information confidential and not use it to benefit myself or
  my firm, or reveal this information to others.

Fees:

• I will decide independently and communicate to my client in advance my
  fees and expenses, and will charge fees and expenses which I deem
  reasonable, legitimate, and commensurate with my experience, the
  services I deliver, and the responsibility I accept.

• I will make recommendations for products and services with my client's
  best interests in mind.

Colleagues:

• I will seek and maintain an equitable, honorable and cooperative
  association with other NAPO members and will treat them with respect
  and courtesy.

• I will respect the intellectual property rights(materials, titles, and thematic
  creations) of my colleagues, and other firms and individuals, and will not
  use proprietary information or methodologies without permission.

• I will act and speak on a high professional level so as to not bring
  discredit to the organizing profession.